Effective Meeting Management

AESDC courses are taught using a combination of lectures, guided participation, drills, and practical/real-life communication practice. The course is designed to quickly equip participants with a degree of confidence in their own communication skills, allowing them to more readily communicate in English.

At the end of the program, the participants should be able to:

  • Understand the importance of handling meetings in an effective and efficient manner;
  • Practice and apply the tools and process essential to a successful meeting;
  • Learn strategies to develop their active listening and reflective response skills, especially in analyzing a situation, conversation or meeting and being able to take action or decision based on their assessment;
  • Develop the ability to ask critical and useful questions in effort to probe deeper into an issue.

Communication Skills for Effective Meeting Management
  • Active Listening
  • Critical analysis and reflective response
  • Assertiveness and Handling Conflict
  • Language for Meeting/Conference Participation
Tools for Successful Meetings
  • Establishing a Process for Conducting Meetings
  • Creating a Focus Statement and Agenda
  • Determining Meeting Roles and Responsibilities
  • Preparing for a Meeting
  • Participation in a Meeting: Speak, Listen, Cooperate, Decide, Follow-up
  • Meeting Evaluation for Future Collaborative Successes