- August 3,2013
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Lead by Example, Communicate Well
If ordinary employees should make a big deal out of their business communication skills, the higher ups should do the same times ten. As top executives, they may be fluent in English as this is a strong requirement for such a major responsibility, but getting the message across doesn’t really rely on language fluency alone. They shouldn’t be the only ones to understand themselves, or stick to a selected audience in the workplace whenever they talk or write some business matters. People who work for them, from entry-level to supervisory, should understand them the most hence general managers, directors, vice presidents, presidents and CEOs must be open to continuous training on business communication, as there are skills still needed to be learned and honed as time progresses.
The boss of his company is expected by his subordinates and staff to act as their corporate role model. Communicating effectively and sincerely earns respect and recognition. He is tasked to set the tone of voice and work ethics that his office in general must adapt. With his mastery of communicating well, he prevents instances of information overload and misunderstandings within teams from actually happening.
Another must-have boss quality is being able to communicate properly to make his presence felt all the time by his team. Employees don’t find it that impressive if members of their executive committee can’t express reactions and opinions, explain the company’s future direction, provide sound advice when dealing with major changes or issues, and give credit where credit is due. Without all these, employees tend to feel neglected, disengaged and dissatisfied. Anyone belonging to the top management must take into consideration that improving communication skills can be the most cost-effective measure in providing employee satisfaction with regards to internal communications.
Being the boss should likewise translate to being that key person in the corporation that prioritizes communication strategies the most. Last-minute strategy formulation is definitely a no-no when talking about crisis management – it is better to anticipate than cram. A communication strategy highly depends on what the company believes in, how the message should be delivered, and who the recipients of the message should be specifically.
Learn more about advanced business communication essentials by enrolling at TESDA-certified American English Skills Development Center, Inc., an institution that has been around for more than seven years giving quality communication training to professionals of any level anytime of the year. Their classes are held in Makati City and taught by experienced tutors who are a mix of Filipinos and native English speakers (Americans, Brits, etc.). Check out further details via http://americanenglish.ph/ or call 889-1101/885-0268.
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