Effective organizational and team performance is based on a clear understanding of shared goals, strategies, and work plans. Equally important are the principles of trust, communication and mutual accountability. The confluence of these two aspects determines a team’s ability to achieve and sustain optimal performance.
By the end of the course, participants will:
- Describe and understand the characteristics of effective teams, the stages of team development, and individual differences and roles within a team;
- Have practiced skills in supporting team development through its formative stages, constructive and assertive communication, and conflict resolution;
- Share and discuss a vision of their ideal team, steps towards creating a guide for successful team performance, and a plan for monitoring progress toward achieving a common vision.