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Collaborative Communication and Conflict Management

Are you ready to amplify your collaborative skills and navigate conflicts with finesse in the business arena? Welcome to “ Collaborative Communication and Conflict Management,” an exclusive one-on-one course meticulously designed for individuals like you. Whether you’re a seasoned professional aiming to enhance your collaborative prowess or a young learner aspiring to excel in teamwork and conflict resolution, our comprehensive program is poised to empower you.

All packages including:

  • Pre assessment

  • Training needs analysis

  • Post assessment

Delivery of each training package can de done:

  • Face to Face

  • Online

  • Blended

Enhance your collaboration skills with this practical, experiential course designed for professionals. Participants will engage in real-world scenarios to refine essential skills like active listening, brainstorming, effective questioning, problem-solving, negotiation, and conflict management.


What Will I Learn?

This workshop immerses participants in simulation exercises that reflect common workplace situations—whether online, in-person, via email, or chat. You’ll learn to apply strategies for building rapport, cooperating, negotiating, and solving problems. By the end of the workshop, you will:

  • Boost Your Communication Skills: Gain confidence and awareness in communicating with colleagues, clients, and superiors.
  • Expand Your Business Vocabulary: Learn terminology for small talk, meetings, reports, emails, and customer interactions.
  • Enhance Interpersonal Skills: Improve your ability to communicate effectively in diverse business environments, including multicultural settings.
  • Master Remote Collaboration Techniques: Discover new methods for building relationships, negotiating, and managing conflict in online work environments.
  • Establish Continuous Learning Practices: Implement processes for ongoing development and peer coaching.
Course Structure

The course is structured in sequential modules, starting with identifying your current challenges. Each module is tailored to address specific issues, covering topics such as giving and receiving feedback, following up, negotiating, persuading, and consensus building.

Key Activities

Expect to engage in research-based exercises that tackle frequently encountered work scenarios, from project planning and client presentations to troubleshooting and managing difficult conversations. This course is designed to empower you with the skills needed to thrive in collaborative environments.

Who Will Benefit from This Course?

This practical course is designed for professionals at all levels, including project managers, sales and customer service representatives, HR personnel, and anyone working in multicultural environments. Participants will engage in real-world scenarios to enhance collaboration skills, focusing on active listening, problem-solving, negotiation, and conflict management.

By the end of the workshop, you’ll have increased confidence in communication, a broader business vocabulary, and improved interpersonal skills for diverse settings. You’ll also learn effective strategies for relationship-building and collaboration, making this course essential for anyone looking to thrive in today’s dynamic workplace.

Class Type

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Course Duration

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Course Frequency

Monday – Friday, Tuesday and Thursday, Saturday and Sunday

Preferred Months

January, February, March, April, May, June, July, August, September, October, November, December

Preferred Days

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31

Class Schedule

Number of participants: 12-20
Enrollment Period: TBA
Class will start on : TBA
Time: TBA
Frequency : TBA
2 – 4 hours per day
6-12 sessions

FAQs

Q: Can the course help me talk to colleagues who come from other countries and speak different languages?

A: Yes. The course includes modules on how to deal with language barriers and cultural differences, to help people relax and reduce the stress involved in such situations.

Q: What kind of activities will be included?

A: The workshop revolves around research-based frequently-encountered work situations that require collaboration and conflict management skills such as project planning and development, product/client presentations, quick troubleshooting, and dealing with difficult people.

Q: How is the course structured?

A: The course consists of separate modules that build one after another. It starts by identifying current problems and challenges of participants, and then focusing on modules that will help address identified issues. These may include feedback-giving/critiquing others’ work, following up, negotiating, persuading, agreeing and disagreeing, consensus building, and making quick decisions.

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One on One Course

🎄 Christmas Special: Get 50% OFF on All Group Classes! 🎄

This holiday season, give yourself or a loved one the gift of learning! Enjoy 50% OFF on ALL group classes—whether online or face-to-face.

🎅 Enroll and Pay from November 20 to 30
🎅 Classes Start from December 1 to 31
🎁 Choose from Online or Face-to-Face Classes
🎁 Gift the joy of learning this Christmas!

Use promo code: 

XMAS50