Intercultural Communication

Learn how to communicate successfully with colleagues and clients from different cultures, fields and backgrounds. Transform your multicultural teams into dynamic hubs of synergy and collaboration. Can be customized to focus on specific cultures/countries.

What will I learn?

Enhance your awareness of how culture impacts everything we do, learn manners and ways of different cultures, and use essential intercultural communication skills to build rapport, maintain positive relationships, achieve common goals, and resolve conflicts and misunderstandings.

By the end of the course, participants will have

• Gained a deeper understanding of how culture affects self, work, interactions and business/personal relationships
• Gained a deeper understanding of the 4 elements of intercultural communication
• Acquired and practiced key intercultural communication skills and strategies to communicate collaboratively
• Practice skills and strategies in problem-solving, negotiating, decision-making and other critical areas of collaboration

Additional information about the course:

• Q: What specific cultures does the course focus on?
  A: The course can be customized to focus on particular cultures the participants want to learn about (e.g. American, Australian, British, Indian, Chinese, etc)
• Q: What aspects of culture will be covered?
  A: Participants learn about social norms, manners and etiquette, humor, and cultural attitudes towards time, work, interpersonal relationships, family, travel, etc.
• Q: Who will conduct the course?
  A: Depending on participant needs, experienced and certified trainers may include British, American and other native speakers of English, as well as nonnative English speakers.

Who should enroll in this course?

Professionals working in multicultural environments; Expats living and working in countries other than their countries of origin, or preparing to