Assertive Communication

Express Yourself with Confidence, Influence & Integrity

Express yourself like a true professional and leader — with confidence, influence, and integrity. This course teaches verbal and nonverbal language and strategies to help you successfully navigate challenging situations at work and in life. Practice exercises on self-talk, feedback-giving, negotiation, and collaborative communication to enhance your image, expand influence, and improve personal and business relationships.

What You Will Learn

• Develop higher self-awareness and appreciation of personal strengths, skills, and resources
• Build social awareness — learn to listen actively, read situations and people, and react accordingly
• Master key strategies and techniques for speaking assertively and persuasively
• Navigate challenging conversations with confidence and professionalism
• Balance assertiveness with empathy, respect, and likeability
• Give and receive feedback effectively in professional settings

Key Focus Areas