Collaborative Communication and Conflict Management

Name: Collaborative Communication - American English
Availability: InStock

Enhance your collaboration skills with this practical, experiential course designed for professionals. Participants will engage in real-world scenarios to refine essential skills like active listening, brainstorming, effective questioning, problem-solving, negotiation, and conflict management.

What Will I Learn?

This workshop immerses participants in simulation exercises that reflect common workplace situations—whether online, in-person, via email, or chat. You’ll learn to apply strategies for building rapport, cooperating, negotiating, and solving problems. By the end of the workshop, you will:

Boost Your Communication Skills: Gain confidence and awareness in communicating with colleagues, clients, and superiors.
Expand Your Business Vocabulary: Learn terminology for small talk, meetings, reports, emails, and customer interactions.
Enhance Interpersonal Skills: Improve your ability to communicate effectively in diverse business environments, including multicultural settings.
Master Remote Collaboration Techniques: Discover new methods for building relationships, negotiating, and managing conflict in online work environments.
Establish Continuous Learning Practices: Implement processes for ongoing development and peer coaching.

Course Structure

The course is structured in sequential modules, starting with identifying your current challenges. Each module is tailored to address specific issues, covering topics such as giving and receiving feedback, following up, negotiating, persuading, and consensus building.

Key Activities

Expect to engage in research-based exercises that tackle frequently encountered work scenarios, from project planning and client presentations to troubleshooting and managing difficult conversations. This course is designed to empower you with the skills needed to thrive in collaborative environments.

Who Will Benefit from This Course?

This practical course is designed for professionals at all levels, including project managers, sales and customer service representatives, HR personnel, and anyone working in multicultural environments. Participants will engage in real-world scenarios to enhance collaboration skills, focusing on active listening, problem-solving, negotiation, and conflict management.

By the end of the workshop, you’ll have increased confidence in communication, a broader business vocabulary, and improved interpersonal skills for diverse settings. You’ll also learn effective strategies for relationship-building and collaboration, making this course essential for anyone looking to thrive in today’s dynamic workplace.

Class Type

OnlineFace to Face

Course Duration

20 Hours40 Hours80 Hours

Course Frequency

Preferred Months

Preferred Days

Clear

FAQ

What will I get from the courses?

You’ll gain practical techniques for various situations, including how to respond to challenging questions, manage awkward moments, and navigate etiquette in different contexts. You’ll also learn effective language and gestures to project a warm, professional presence, fostering genuine connections as if you were in person.

I work full-time and can’t commit to an 8-hour course. Can I take the course on my own schedule?

Absolutely! We offer set schedules for those who can attend, but we also provide one-on-one sessions lasting 1-2 hours based on your availability, for a slightly higher rate. Just click the “Enroll Now” button to explore your scheduling options.

Who will teach the courses?

You’ll be in great hands. Our experienced trainers, some with decades in the industry, will guide you with warmth and encouragement, ensuring you get the most out of your learning experience. We take pride in our personal approach, and many of our students return, becoming part of the American English family.

Can the courses be customized for one person or a group?

Yes, our courses can be tailored to meet the specific needs of individuals or groups. Whether you want to focus on particular skills or adapt the content for a team, we can create a customized experience that works for you. Just reach out to us to discuss your requirements!

Is a pre-assessment required for all training services?

Yes, a pre-assessment is required for all our training services to help us determine your current English level and ensure that the course is tailored to your needs.

How do I know my English level?

We will conduct a brief pre-assessment to evaluate your skills and determine your proficiency. This helps us recommend the most suitable course for you.

What is the basis of the English level assessment?

The English level assessment is based on the Common European Framework of Reference for Languages (CEFR). CEFR is an internationally recognized system that describes language proficiency across six levels, from A1 (beginner) to C2 (proficient). This framework helps us gauge your skills accurately and tailor the course to your needs.