Assertive Communication

Assertive Communication will help you to express yourself like a true professional and leader – with confidence, influence and grace. The course teaches verbal and nonverbal language and strategies to help you successfully navigate challenging situations at work and in life.

All packages including:

  • Pre assessment

  • Training needs analysis

  • Post assessment

Delivery of each training package can de done:

  • Face to Face

  • Online

  • Blended

Benefits of assertive communication

  • Students practice techniques on self-talk, expressing your opinions, disagreeing with others, giving and receiving feedback, negotiation, giving bad news, saying no, making requests/demands, apologizing, and handling a range of difficult conversations. You’ll also learn strategies to disarm and persuade people, de-escalate conflict situations, and manage difficult people.

Express yourself like a true professional and leader – with confidence, influence and grace. The course teaches verbal and nonverbal language and strategies to help you successfully navigate challenging situations at work and in life.

Who can take the course

  • Duration: 8-40 hours
  • Skill Level: Intermediate to advanced
Class Option

Customized Corporate Group 16 Hours, Customized Corporate Group 24 Hours, Customized Corporate Group 40 Hours, Customized Corporate Group 8 Hours

Class Schedule

Number of participants: 16-20
Enrollment Period: TBA
Class will start on: TBA
Time: TBA
Frequency: TBA
2 – 4 hours per day
6-12 sessions

FAQs

Q: Who is the course for?

A: The course is for people who have trouble expressing themselves in challenging situations, such as negotiating with a superior or client, dealing with demanding customers, or giving negative feedback to colleagues and partners.

Q: How long will the course take?

A: Course duration ranges from 8 to 24 hours, depending on students’ skill level and needs.

Q: What kind of activities and topics are included?

A: Students are introduced to various techniques which they practice in real-life simulations and role-plays of typical situations that people encounter. For example, students practice refusing requests and demands without antagonizing clients, and then switch and practice making requests and persuading people to give them what they need.

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