Assertive Communication

Name: Assertive Communication - American English
Availability: InStock

Express yourself like a true professional and leader – with confidence, influence and grace. The course teaches verbal and nonverbal language and strategies to help you successfully navigate challenging situations at work and in life.

What will I learn?

Students practice techniques on self-talk, expressing your opinions, disagreeing with others, giving and receiving feedback, negotiation, giving bad news, saying no, making requests/demands, apologizing, and handling a range of difficult conversations. You’ll also learn strategies to disarm and persuade people, de-escalate conflict situations, and manage difficult people.

Additional questions about the course:

Q: Who is the course for?
A: The course is for people who have trouble expressing themselves in challenging situations, such as negotiating with a superior or client, dealing with demanding customers, or giving negative feedback to colleagues and partners.
Q: How long will the course take?
A: Course duration ranges from 8 to 24 hours, depending on students’ skill level and needs.
Q: What kind of activities and topics are included?
A: Students are introduced to various techniques which they practice in real-life simulations and role- plays of typical situations that people encounter. For example, students practice refusing requests and demands without antagonizing clients, and then switch and practice making requests and persuading people to give them what they need.

Who should enroll in this course?
Anyone who has difficulty asserting themselves at work or in their personal life

Class Type

OnlineFace to Face

Course Duration

20 Hours40 Hours80 Hours

Course Frequency

Preferred Months

Preferred Days

Clear

FAQ

What will I get from the courses?

You’ll gain practical techniques for various situations, including how to respond to challenging questions, manage awkward moments, and navigate etiquette in different contexts. You’ll also learn effective language and gestures to project a warm, professional presence, fostering genuine connections as if you were in person.

I work full-time and can’t commit to an 8-hour course. Can I take the course on my own schedule?

Absolutely! We offer set schedules for those who can attend, but we also provide one-on-one sessions lasting 1-2 hours based on your availability, for a slightly higher rate. Just click the “Enroll Now” button to explore your scheduling options.

Who will teach the courses?

You’ll be in great hands. Our experienced trainers, some with decades in the industry, will guide you with warmth and encouragement, ensuring you get the most out of your learning experience. We take pride in our personal approach, and many of our students return, becoming part of the American English family.

Can the courses be customized for one person or a group?

Yes, our courses can be tailored to meet the specific needs of individuals or groups. Whether you want to focus on particular skills or adapt the content for a team, we can create a customized experience that works for you. Just reach out to us to discuss your requirements!

Is a pre-assessment required for all training services?

Yes, a pre-assessment is required for all our training services to help us determine your current English level and ensure that the course is tailored to your needs.

How do I know my English level?

We will conduct a brief pre-assessment to evaluate your skills and determine your proficiency. This helps us recommend the most suitable course for you.

What is the basis of the English level assessment?

The English level assessment is based on the Common European Framework of Reference for Languages (CEFR). CEFR is an internationally recognized system that describes language proficiency across six levels, from A1 (beginner) to C2 (proficient). This framework helps us gauge your skills accurately and tailor the course to your needs.