Collaborative Communication and Conflict Management
Enhance your skills in collaborating with colleagues, clients, partners and networks with this practical and experiential course. Participants use everyday work situations to practice active listening, brainstorming, effective questioning, problem-solving, negotiating, and managing conflict.
- 16 hours ₱ 12,800+VAT/person
- 24 hours ₱ 14,800+VAT/person
- 40 hours ₱ 18,800+VAT/person
All packages including:
Pre assessment
Training needs analysis
Post assessment
Delivery of each training package can de done:
Face to Face
Online
Blended
- The workshop leads participants in simulation exercises of common work situations (online, in-person, email, chat, etc), and how to apply strategies in rapport-building, cooperating, negotiating, and problem-solving. By the end of the workshop, participants will have
- Gained high awareness and confidence in communicating with colleagues, clients, and superiors
- Gained a wider vocabulary of Business English to use with colleagues and clients for small talk, participating in meetings, reporting, emails, and customer interactions
- Improved interpersonal and presentational Collaborative Communication skills for various business/work settings, including multicultural work environments
- Learned new techniques for relationship-building, collaboration, negotiating and Conflict Management in online/remote work environments
- Installed processes for continuous learning and peer coaching
Enhance your skills in collaborating with colleagues, clients, partners and networks with this practical and experiential course. Participants use everyday work situations to practice active listening, brainstorming, effective questioning, problem-solving, negotiating and managing conflict.
Who can take the course
- Newly-formed teams, teams handling new or bigger projects/responsibilities, teams undergoing challenges/problems
| Class Option | Customized Corporate Group 16 Hours, Customized Corporate Group 24 Hours, Customized Corporate Group 40 Hours, Customized Corporate Group 8 Hours |
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Class Schedule
Number of participants: 12-20
Enrollment Period: TBA
Class will start on : TBA
Time: TBA
Frequency : TBA
2 – 4 hours per day
6-12 sessions
FAQs
Q: Can the course help me talk to colleagues who come from other countries and speak different languages?
A: Yes. The course includes modules on how to deal with language barriers and cultural differences, to help people relax and reduce the stress involved in such situations.
Q: What kind of activities will be included?
A: The workshop revolves around research-based frequently-encountered work situations that require collaboration and conflict management skills such as project planning and development, product/client presentations, quick troubleshooting, and dealing with difficult people.
Q: How is the course structured?
A: The course consists of separate modules that build one after another. It starts by identifying current problems and challenges of participants, and then focusing on modules that will help address identified issues. These may include feedback-giving/critiquing others’ work, following up, negotiating, persuading, agreeing and disagreeing, consensus building, and making quick decisions.
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